French Toast Art Factory Return & Refund Policy
Because each piece is handcrafted and one of a kind, all sales are considered final.
We want you to love your artwork. If your piece arrives damaged, if we shipped the wrong item, or if there is a significant issue that was not disclosed in the product description, please contact us within 7 days of delivery with photos of the issue.
Depending on the situation, we may offer one of the following solutions:
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Repair of the artwork (when possible)
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Partial refund
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Store credit
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Replacement of damaged components (when applicable)
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Refund in cases where a reasonable solution cannot be found
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Please note:
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Natural variations in wood grain, knots, texture, and handmade details are part of the character of our artwork and are not considered defects.
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We do not offer refunds or returns for change of mind, personal preference, or buyer’s remorse.
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Custom and commissioned pieces are non-refundable once production has begun.